Last updated: 17 September 2026
ShopTvs ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us when you visit our website or purchase our products. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We may collect the following information when you use our website, place an order, or contact us:
• Name, email address, phone number and delivery address
• Order and payment details (payments are processed securely by our payment partners — we do not store your card details)
• Communication you send us via the contact form, WhatsApp, phone or email
• Basic technical information such as browser type and pages visited, used to improve our website
2. How We Use Your Information
We use the information we collect to process and deliver your orders, respond to enquiries and support requests, send order updates and, where you've opted in, occasional offers and newsletters, and to improve our products, services and website experience.
3. Cookies
Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. You can disable cookies in your browser settings, though some features of the site may not work as intended.
4. Sharing of Information
We do not sell your personal information. We may share necessary details with trusted third parties strictly to fulfil your order — for example, courier partners for delivery and payment gateways for processing transactions — and only to the extent required for that purpose.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below. You may also opt out of marketing communications at any time.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions about this Privacy Policy, please reach out to us at shoptvs01@gmail.com or +44 7375847265.